Gatherings & Local Hubs
Community & Support
Setting Up Your Profile
- Can I add a team member to my account?
- Can I sell products from my online store?
- Why isn't my map pin exactly on my address? Can I move it?
- How do I add photos and what size should they be?
- I run my business from home. Can I hide my exact address?
- I serve a specific region. Can I target that?
Getting Found
Reviews & Sharing
Billing & Refunds
- How do refunds work?
- Why did the membership price go up?
- How do I cancel my membership?
- Is the $49 lifetime deal still available?
- I was charged twice or used the wrong card
- How much is membership and how is it billed?
Signing In & Account Access
- I signed up through Instagram or another app and nothing happened
- I got stuck or saw an error during signup
- I never got my 6-digit sign-in code
- I paid but can't finish setup
- How do I log back in and edit my profile?
- I entered the wrong email when I signed up
Joining & Membership
- Why is there a membership fee?
- Is LocateFaith legit?
- How do I sign up and list my business?
- Isn't it wrong to charge for a Christian directory?
- Can I see the directory before I join?
- What is LocateFaith and how does it work?